PERSONAL INFORMATION WE COLLECT

When you visit plumpshop.com, plumpshop.com automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse plumpshop.com, plumpshop.com collects information about the individual web pages or products that you view, what websites or search terms referred you to plumpshop.com, and information about how you interact with plumpshop.com. We refer to this automatically-collected information as "Device Information".

We collect the Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

"Log files" track actions occurring on plumpshop.com, and collects data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse plumpshop.com.

Election of being added on to our email list will be at the customers’ discretion. Once a customer elects to be included in our email list and promotional or other events sponsored by plumpshop.com, we will collect personal information through our registration process and may also collect additional information via outside sources. All such collected information will be used to communicate and share with our customers about current promotion procedures or winning selections, our service updates, special opportunities, and future promotional events. If the customer does not wish to receive these communications, one can simply click on the “UNSUBSCRIBE” button in our email.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill any orders placed through plumpshop.com (including processing your payment information, and providing you with invoices and/or order confirmations). Additionally, plumpshop.com uses this Order Information to:

Communicate with you;

Create an account for you on plumpshop.com;

Identify you as a user on plumpshop.com;

Screen our orders for potential risk or fraud;

Improve our products or services; and

Provide you with information or advertising relating to our products or services.

plumpshop.com uses the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize plumpshop.com (for example, by generating analytics about how our customers browse and interact with plumpshop.com, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

plumpshop.com shares your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use plumpshop.com--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

HOW WE PROTECT PERSONAL INFORMATION

Personal information is secured from unauthorized access from the Internet through the market leading Firewall Technology. Customer information is safeguarded within the network with the best security technology and only selected staff members with authorization will be allowed to view personal information. Any personal information provided by customers are also protected by the best security technology available and transmitted to plumpshop.com database through a secure code.

 

USE OF COOKIES

Cookies are small computer files that our computer sends to a customer’s computer hardware and that your computer sends back to us each time you make a request from our site. It is not necessary to use cookies to view plumpshop.com’s website. This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalize this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.

 

UNDERAGE USERS (MINORS)

We acknowledge that minors (individuals under 18 years of age) are using the Internet. Thus, we encourage these children to have parental or guardian permissions prior to disclosing Personal Information or to participating in our events or promotions. However, we do believe parents or guardians should play a central role in their child’s online activities and should monitor those activities to ensure that sites visited by their child are respecting their child’s privacy. We suggest using those On-Line Services or software that controls children’s online activities by preventing children from giving out names, addresses, and other personal information without parental permissions. All minor users are required to provide us with the same Personal Information as ones required for Adults in order to register with us and to participate in our events or promotions. However, we reserve the right to decline registration or to ask for parental permissions depending on the age of the users. Using cookies as mentioned previously, plumpshop.com might collect data regarding children’s Private Information. Such collected data is used to provide the service appropriate and popular for children. In pursuant to the law, plumpshop.com is required to protect Personal Information of all minors. All Private Information is kept in secured network and only authorized staffs have access to this information. All parents or guardians wishing to view their children’s Private Information in our database shall submit legal proof of their parental or guardian status to us.

 

CHANGING AND REMOVING PERSONAL INFORMATION AND OTHER INFORMATION

We are committed to giving you control over your Personal Information. You can change or remove any of the Personal Information in our database. You can correct, update, or remove information and preferences you have shared with us by utilizing Personal Information Menu.

 

USER’S CONTENT

Once a user visits our site, you automatically give us your consent for collection and use of your Private Information. We may change this policy from time to time. If we decide to change this policy in a material way, we will post notice of the change on our site via pop-up screen. You may be able to see these changes fully and comprehensively.

 

SPECIAL EVENTS, QUESTIONNAIRES AND SURVEYS

On occasion, plumpshop.com may sponsor special events (such as contests, sweepstakes or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth herein.

 

RESIDENTS OF THE EUROPEAN ECONOMIC AREA

If you are a resident of the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.

Legal Basis for Processing

If you are a resident of the EEA, we process your personal data when:

We need to use your personal data to perform our responsibilities under our contract with you (e.g., processing payments for and providing products you have ordered).

We have a legitimate interest in processing your personal data. For example, we may process your personal data to send you marketing communications and to provide, secure, and improve our Services.

We have your consent to do so.

Data subject requests

If you are a resident of the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or erased. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us as indicated below. If you have a plumpshop.com account, you may also review, update, and delete certain personal data by logging into your account.

Questions or Complaints

If you are a resident of the EEA and have a concern about our practices concerning the processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your relevant local Data Protection Authority, please see http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

 

CALIFORNIA PRIVACY RIGHTS

California law permits residents of California to request notice of how their information is shared with third parties for direct marketing purposes or to opt out of such sharing. If you are a California resident and would like a copy of this notice or to opt out, please submit a written request by emailing us at info@plumpshop.com